Refund and Returns Policy

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Warranty 

Warranty

90-Day
Warranty time

Gift wrapping
and packaging

Every item comes in a gift box. It
is ready for gift giving.

Request Cancellation

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Shipping returns & Exchanges

Unfortunately,
we aren`t able to accept return since all of our items are handcrafted and
customized. However, we guarantee all our designs. If you experience anything
inconvenience with the item just message us please.

 It is just accepted within 12 hours of the purchase. Please message to us for your

cancellation requests.

Need help?

Contact us at info@test.casilverdesign.ca for questions related to refunds and returns. 

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